Unfortunately we do not have access to the payment and billing data. You can only terminate the contract yourself through the contractual partners Apple or Google. It’s pretty easy to do if you follow the instructions linked below.
Procedure Apple
If you have an Apple device, you can manage your subscriptions via your iTunes account and also note the cancellation there. You can find more detailed instructions here: https://support.apple.com/en-us/118428
Procedure for Android
If you have a Google device, open Google Play and go to “My Apps” and then “Subscriptions” in the menu. There you select the package from NavShip and cancel it. The subscription then remains active until the end of the term and is no longer automatically renewed. You can find more detailed instructions here: https://support.google.com/googleplay/answer/7018481
Did you buy a voucher or via Paypal directly via boatrouting.com?
Then you don’t need to do anything else as these purchases are not a subscription. Accordingly, you do not have to cancel, your premium version automatically expires on the end date.
We would be pleased to receive a short reply to [email protected] with a brief explanation as to why you would like to cancel the subscription. This helps us make the app better. Thank you.
If you are not interested in a subscription, you can make a one-time payment for one year under your account at boatrouting.com. It is also possible to purchase an annual voucher.
We need your feedback
We would appreciate a short reply to [email protected] , with a brief explanation of why you would like to cancel the subscription. This helps us to make the app better. Many Thanks.